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Google Ads account suspended or paused for suspicious payment activity? We match your payments profile, payment method and business records, prepare your verification documents, then write and submit your appeal. No passwords. Buy online or start with a free 45-minute Google Meet consultation. Up to 3 appeals and 14 days of post-reinstatement support included. £300. Independent of Google.
£300
If your account isn’t reinstated after up to 3 appeals, you get a 50% refund. Call 07777 148453
Prefer to talk first? Call 07777 148453 · Mon–Fri, 9:00–18:00 UK time
Prices in GBP. No VAT is added: Ad Restore Ltd is not VAT registered. If we review your case and can’t take it on, you get a full refund. Ad Restore Ltd is independent of Google and not affiliated with or endorsed by it. Refund conditions.
Your Google Ads account was suspended for Suspicious payment activity: a billing, card or payments-profile problem.
Google says it can suspend an account, or limit how much it can spend, “if anything strange or wrong is detected with your payments”. Either way, the fix starts with your payment details matching your business.
This service isn’t for chargeback disputes you’ve started against Google and don’t want to withdraw, or for accounts paid with a card the business doesn’t own and can’t document.
Google can ask you to verify your payment details. Its help page lists things like your legal name, address, date of birth, an image of your government ID, proof of address and an image of the payment method. We check what you have against what Google asks for before anything is sent.
It usually takes about 5 days from our first call to your appeal being submitted (about 3 if your documents are ready). After that, the timing is Google’s. In your account, Google says: “The review usually takes 1-3 business days, but may take longer.” Its confirmation email says: “Typically you can expect to hear back within 5 business days, though sometimes it can take a little longer.”
£300, paid up front. Prices are in GBP and no VAT is added (Ad Restore Ltd is not VAT registered).
“Not reinstated” means Google rejects the last appeal included in your service, or we tell you in writing that another appeal has no realistic chance. There’s no refund if, for example, you submit your own appeals or open new Google Ads accounts during the case, or hold back information we asked for. The full conditions are in our refund policy and terms.
No. We work through a manager-account link that you approve, and you can remove it at any time.
No. Google’s own appeal email says: “Wait until after you’ve heard back about your appeal before you create any new accounts. Accounts created while awaiting a decision will automatically be suspended.”
No. Only Google decides. That’s why the refund terms above are set out before you pay.
No. Ad Restore Ltd is independent of Google and not affiliated with or endorsed by it.
Ad Restore Ltd is independent of Google and not affiliated with or endorsed by it.
Reviews of Ad Restore Ltd from our Google Business Profile.
Małgorzata Górska
a year ago
This guy is the real deal. Google bots suspended my ads account with no warning through some silly automated system. All my company advertising was on stopped and I panicked. After 3 days of freaking out and many unsuccessful appeals with Google, I contacted Ad Restore and they managed to sort it in only 3 days. The communication was very professional. All above board. We had an initial videocall. I could see that Gianluca was a real person and based in the UK. He is an industry expert in exactly what his company promises. The price for getting this fixed so quickly was worth it to my business. Nothing good or useful is cheap. You get what you pay for, and he delivered admirably. Off the back of this relationship I will be using them for other advertising based services.
Bethany Byrne
a year ago
After almost 2 years of going back and forth with Google trying everything I could to get my Ads account reinstated—with no success—I finally decided to seek professional help. I came across Ad Restore, and taking that leap of faith turned out to be the best decision I’ve made for my business in a while. From the very beginning Gianluca, was incredibly friendly, helpful, and quick to respond. I’ll be honest, giving someone access to your Google account is nerve-racking, but Gianluca's professionalism and transparency immediately put my mind at ease. He had my account back up and running in under 2 weeks, which was nothing short of amazing considering how long I’d been stuck. His service didn’t just stop at fixing the issue either—he’s continued to provide support and guidance making sure my first ad/campaign post recovery had no issues, and just generally going above and beyond. And all of this at a very reasonable price. I honestly can’t thank or recommend Gianluca and Ad Restore enough. If you're struggling with your Google Ads account, don’t waste another minute—Gianluca is your guy.
Aline Galvão
a year ago
I had tried many alternatives before I did the consultancy with this company and Gianluca has given me and advise that was never given before! He was so polite, knowledgeable and fair! Totally recommend this company!
Ad Restore Ltd is registered in Scotland, company number SC825525, with its registered office in Dumfries.
Each service has a fixed price shown before you pay. If we review your case and can’t take it on, you get a full refund.
Every service includes a free 45-minute consultation on Google Meet, and you can book one before you buy.
Not sure which notice you’ve received? Get in touch and we’ll point you to the right service.
Only customers who have bought this service and are logged in can leave a review.
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